Operator role
Distinguish carriage, storage, transshipment and trading. Contracts should match practice; certification requirements are not assumed identical for every model.
Cargo-space suitability
Bulk goods require previous-load, cleaning and pre-loading checks. Packaged goods require integrity and identification checks. Connect vehicle records with deliveries.
Incident decisions
Seal damage, spillage, contamination or unscheduled transfer require records and action. Drivers need an escalation contact rather than retrospective document editing.
What the project produces
The agreed scope includes a requirements map, prioritised actions, responsibilities, operating records and a readiness review. Deliverables are agreed before implementation. Existing documents are reviewed for usefulness rather than replaced automatically.
Evidence before the review
Prepare process descriptions, supplier records, traceability information and any open findings. Do not send sensitive files through the public contact form. The first enquiry should describe the operation; detailed document exchange is agreed separately.
Frequently asked questions
Does QAP issue certificates?
No. Certification decisions belong to the relevant authorised bodies.
What is needed to start?
Products, activities, sites, current records and your target date.
Can we work remotely?
Document work can be remote. Site-review needs depend on scope.
Does a template prove compliance?
No. Records and actual practices must support implementation.
Is certification guaranteed?
No. Assessment evidence and the certification body determine the outcome.
How is the advisory fee calculated?
Individually, based on scope, sites, available evidence and timeline.